Policies

GENERAL

USE OF EQUIPMENT

All users and staff of the Student Multimedia Design Center (SMDC) are bound by the University of Delaware’s Policy for Responsible Computing.

Access

• Access to the open area workstations, Studios, and Classrooms is available to individuals with a valid UD ID and UD email. Guest logins may be obtained for those who have a valid ID card from the following:
  • Delaware State University
  • Delaware Technical and Community College
    
    
• The Microforms collection and equipment, the Map Collection, and the CD-ROM collection and workstations are accessible to all users.
  
  
• Individuals under the age of 18 who are not University of Delaware students may use the equipment in the Center only if accompanied by a parent or guardian who hold one of the accepted IDs.


• Users may connect their own personal devices to the equipment; however, support for such equipment may not be available.
  

Consulting

• Faculty and students are advised to have Student Multimedia Design Center staff provide an orientation to the resources in the Center prior to beginning a project.
  
  
• Faculty seeking someone to instruct their class about a component of multimedia or students seeking additional help should schedule an appointment with IT - Academic Technology Services (ATS).


• Students seeking additional one-on-one assistance may schedule a one-hour appointment with the Coordinator, Student Multimedia Design Center Services.

Personal Data

• The SMDC and its staff are not liable for any loss, damage or expense sustained by any user due to the use of the SMDC services, equipment, software or information.
  
  
• Workstation hard drives are cleared of any user files at every computer restart. Please use an external memory device, which are available for check out from the service desk, instead of saving to the computer.
  
  
• Please ask for assistance if you need to install software.

Borrowed Equipment

• Equipment for loan is available to University of Delaware students, faculty, and staff who must provide a valid UD ID.
  
  
• If equipment is damaged in a manner not consistent with normal wear and tear, the borrower will be held responsible for replacement costs. For more information, see the Circulation policy.
  

Printing

There is a fee associated with printing. In order to print, you must use the following:

• UD1/FLEX Card (University of Delaware ID Card)
• Library Copy Card

The printing system automatically shuts down five minutes before the Center closes in order to ensure print jobs are finished at closing time.

For more information, see our printing page: http://www.udel.edu/smdc/printcopyscan.html#print.You may also view the University’s Printless policy at: http://www.udel.edu/topics/printless/.

Conduct

All users and staff of the Student Multimedia Design Center are bound by the Morris Library’s policies with regard to conduct. These policies may be viewed at:http://www2.lib.udel.edu/policies/

Intellectual Property and Copyright Policy
All users and staff of the Student Multimedia Design Center are bound by the University of Delaware and University Libraries copyright policies. For more information on copyright policies and laws, you may visit the following links:

Violating Copyright is Illegal – Period http://www.udel.edu/security/copyright_abuse.htm

Resources to legally obtaining music and movies online. http://www.udel.edu/codeoftheweb/resources/freemusic.html

Free media and Multimedia Search Engine and Content Sites http://www.lib.udel.edu/ud/instructionalmedia/

CIRCULATION

Borrowing Materials

All borrowers must present appropriate identification when borrowing library materials. Faculty, staff and students must present their University identification cards. Continuing Education, Del Tech, and DelState cardholders will also be asked for supporting photo identification to borrow materials in-house. All IDs must be currently valid in the Library's borrower database. The individual associated with the ID or library card is solely responsible for all materials borrowed on his or her card and is liable for overdue fines and charges for lost and damaged materials. ID cards and library cards are non-transferable.

Loan Periods

Renewals

Equipment Kits may not be renewed. The kit will need to be returned after the 3 days and will not be able to be checked out by the same user/group until 24 hours from the check-in time.

Library Use Only Kits may not be renewed online or by telephone, but can be renewed at our service desk for a total possible loan period of 8 hours.

Recalls/Holds

Equipment is checked out on a first-come, first-serve basis. A certain quantity of the equipment is Library Use Only to try to ensure that there will be something available for use. There is a loan limit of three days to try to ensure that cameras will be available for others to check out.

Overdue Equipment

Borrowers are individually responsible for keeping track of due dates and for returning or renewing equipment by the date due. Overdue fines will not be waived on the basis of a failure to receive an overdue notice.

If equipment is not returned to the Student Multimedia Design Center before the due date/time, an overdue fine of 15 dollars per day, 1 dollar an hour for In-Library-Use Only items, to a maximum of 165 dollars is charged. A user will also be blocked from borrowing additional Library materials if something is overdue. If the equipment is not returned fifteenth day after the due date, the borrower is charged a replacement fee and an invoice processing fee in addition to the overdue fine. Fees and fines are assessed consistently and are not waived. Equipment is to be returned to the Student Multimedia Design Center only; do not return to the Library book drop.

Fees are payable at Room 116, Student Services Building, 30 Lovett Avenue. No fine money is collected at the Student Multimedia Design Center desk. If a billed item is returned undamaged, the replacement fee is waived. Processing fees are not waived, since the library has already incurred the cost of processing. Borrowers will be billed for damaged equipment. This fee is applied toward repair or, if necessary, replacement of the damaged item.

If you have any questions concerning your library account specifically related to the Student Multimedia Design Center, please call 302-831-8832.

RESERVATION

The Center includes two classroom style computer lab areas (Classrooms A and B), four multimedia studios (Studio Rooms 1 through 4), a transfer studio (Studio 5), and a sound studio (Studio 6). The classrooms are open and heavily used by individual University of Delaware students, faculty, and staff when they are not booked for a class session reservation.

Classes cannot be scheduled to meet on a regular basis in the classrooms or studios of the Student Multimedia Design Center. Please contact the Registrar' office to schedule a computer classroom for regular class meetings.

Room accommodations:

• Classroom A: 28 Windows computers, including instructor station, 28 person capacity
  
• Classroom B: 17 Mac OS X, including instructor station,46 person capacity
  
• Studios 1-2: Windows computer, 6 person capacity
• Studios 3-4: Mac computer, 6 person capacity
  
• Studio 5: no computer, media transfer equipment, 1 person capacity
  
• Studio 6: Mac computer, audio recording equipment, 1 person capacity

The following policies govern the use of these rooms in the Student Multimedia Design Center:

RESERVATION OF CLASSROOMS

• Reservation of the classroom is subject to usage of the computing site:
  • Both classrooms cannot be reserved at the same time between the
         hours of 11 am and 4 pm during the regular semester.
  • Consideration of reservation requests during the last three weeks
         of the semester, the busiest time for students needing to use the
         site, will be on a case by case basis.
  • In accordance to University policy, no classes may be held on
         Reading Day.
  
  
• Reservations of the Classrooms may be made by faculty and staff of the University of Delaware for hands-on computer/multimedia-related instruction by the instructor.
  
  
• Reservation requests can be made by filling out a Reservation Request Form online. Reservation requests should not be left on voicemail.
  
  
• Requests should be made a minimum of two business days prior to the desired reservation date.
  
  
• A reservation is not confirmed until the confirmation email is sent to the requester. A confirmation is for the room only; separate arrangements need to be made for staff assistance in teaching. The confirmation should be checked carefully for accuracy. Center staff are not responsible for mistakes made in a reservation request.
  
  
• Specialized software (software not currently available on the Center’s computers) can be made available for use in either of the two classrooms:
  
  
  • Request reservations a minimum of seven business days prior to the desired reservation date when non-standard software installation is requested.
    
    
  • Deliver the software to the Center, along with any necessary licensing documents, a minimum of five business days before the date of the reservation to allow time for installation.
    
    
  • Software will be made available in the room prior to the reservation date and should be tested by the person making the reservation prior to the class meeting.
    
    
  • Specialized software will be removed the day following the class reservation.
    

Reservation Studios 1 - 6

• Reservations of the Studios may be made only by students, faculty, and staff of the University of Delaware for multimedia-related work.
  
  
• Reservations can be made by contacting the Center staff by phone (831-8832) or in person at the service desk. Reservation requests should not be left on voicemail. Faculty may also use the Reservation Request Form to request a studio for hands-on instruction by the instructor.
  
  
• Studios are reserved in two hour time blocks. If the room is not reserved during the time following your reservation, you may reserve the studio for an additional two hour time block.
  
  
• Reservations of the studios may be made a maximum of one week in advance.
  

Cancellation of Reservations

• Please remember that this is a heavily-used area. If a reservation must be canceled, the person who made the reservation should contact the Student Multimedia Design Center staff as soon as possible.
  
• In the event a person or group scheduled for a reservation is more than 15 minutes late, the reservation will be canceled automatically and the room made available for general use.
  

VIDEO TAPING

The privacy and security of the users in the Library is a primary concern. Videotaping and photography may take place only in the footprint of the Student Multimedia Design Center, located on the lower level of Morris Library.

While videotaping and/or taking still photography in any of the Studios, Classrooms, or open area workstations in the Student Multimedia Design Center, students should be respectful of disturbing others and not include images of others in their taping without the consent of these people.